Effective date as of 05/25/18
TYPES OF DATA WE COLLECT
We collect both Personal Data and non-personal data, such as Anonymous Data, about our Users. “Personal Data” means data that you voluntarily submit to us and that allows someone to identify or contact you, such as your full name, address, telephone number, email address, phone number, payment method, profile pictures, as well as any other non-public information about you that is associated with or linked to any of the foregoing data. Personal Data may further include your IP address. “Anonymous Data” means data that is not associated with or linked to your Personal Data; Anonymous Data does not, by itself, permit the identification of individual persons. Anonymous Data includes passively collected information about your activities on the Site or on the Services or using our Software, such as usage data, to the extent that information is not linked to your Personal Information. Anonymous Data may include data about your computer and your visits to the Sites such as geographic location, browser type, referral source, length of visit and pages viewed.
INFORMATION ABOUT CHILDREN
The Site, Services, or rest of the Robo are not intended for or targeted at children under 13, and we do not knowingly or intentionally gather, use, or disclose Personal Data from visitors who are under the age of 13. By using this site or any services provided by Robo, you represent that you are at least the age of majority in your state or province of residence, or that you are the age of majority in your state or province of residence and you have given us your consent to allow any of your minor dependents to use this site or any services provided by Robo.
INFORMATION YOU PROVIDE TO US
We may collect Personal Data from you, such as your full name, gender, email and mailing addresses, professional title, company name, your industry, profile photo and password when you create a Company Account. We retain information on your behalf, such as order history, wish lists, other files and messages that you store using your Company Account. If you provide us feedback or contact us via email for any purpose, we will collect your name and email address, as well as any other content included in the email, such as a product serial number. We may collect Personal Data from you when you interact with our employees or contractors. Additionally, we may monitor and record phone calls, video calls, emails, live chats, or other communications between you, your device, and our employees or contractors. When you participate in one or more activities through our Sites and Services or directed at our official social media handles, including, but not limited to, our surveys, contests, sweepstakes, giveaways, and educational or training classes, we may collect the additional information provided by you for such participation. When you post messages or other content on our Site, the information contained in your posting will be stored on our servers and other users will be able to see it, including in commercial contexts. For example, we collect the profile name and profile photo you may post to the Sites, and actions you take on our Sites or on third-party applications connected to your Company Account through the use of our Services. We also collect other types of Personal Data that you provide to us voluntarily, such as your operating system and version, product registration number, and other requested information if you contact us regarding support for the Services. We may also collect Personal Data, such as at other points in our Site that state that Personal Data is being collected.
WE NEVER SELL PERSONAL INFORMATION
We will never sell your Personal Data to any third party.
USE OF CREDIT CARD INFORMATION
If you make a purchase via the Services, you will be required to provide certain billing data to process and fulfill the purchase. We use credit card information soley to check your financial qualifications and collect payment from you. We may use the products and services of third party service provides to process and fulfill such purchases, in which case you will be providing the information to such third party services providers as well.
We employ other companies and people to provide services to visitors to our Sites on our behalf and may need to share your information with them to provide information, products or services to you. Examples may include removing repetitive information from prospect lists, analyzing data, providing marketing assistance, processing credit card payments, and providing customer service. These third parties have only limited access to your information, may use your information only to perform these tasks on our behalf and are obligated to us not to disclose or use your information for other purposes. Engaging such third party service providers is often necessary for us to provide services to you, particularly where such companies perform roles such as payment processing or shipping. In some cases these service providers are not strictly necessary, but help to improve our services by conducting research into how we could better service our users. In such cases where we share your information with such agents, we explicitly require the agent to acknowledge and adhere to our privacy and customer data handling policies.
INFORMATION WE COLLECT FROM YOU
USE OF YOUR PERSONAL DATA
In general, we use your Personal Data to administer and improve the Sites and Services, to track your movement around the Sites, to protect Robo and our Users. Personal Data may either be used to respond to your requests, and to offer more personally tailored content and services. For example, some of the Personal Data we collect may be used so that when you visit the Site or use the Services again, it will recognize you and could provide you more relevant content suggestions, customized search results, or other information appropriate to your interests. We may use your Personal Data in the following ways: (A) to facilitate the creation of and secure your Company Account on our network; identify you as a user in our system; (B) to combine across our different Services, such as, for example, applying your shipping information from one Service to another to make it easier for you to fill in; (C) to improve the quality of experience when you interact with our Site and Services, including notifying you about upcoming changes or improvements; (D) to send you service messages such as a welcome email to verify ownership of the e-mail address provided when your Company Account was created; (E) to send you administrative e-mail notifications, such as security, support, update, and maintenance advisories; (F) to respond to your inquiries, including but not limited to employment opportunities; (G) to help you solve any issues you contact us about. In such cases, we may keep a record of your communication; (H) to make telephone calls to you, from time to time, as a part of secondary fraud protection or to solicit your feedback or to notify you if we have your permission; and to send newsletters, surveys, offers, and other promotional materials related to our Services and for other marketing purposes of Company.
DISCLOSURE OF YOUR PERSONAL DATA
THIRD PARTY DATA COLLECTION
OPTING-OUT AND UNSUBSCRIBING
If you provide us with your Personal Data, you have the following rights with respect to that information: (A) to review the user information that you have supplied to us; (B) to request that we correct any errors, outdated information, or omissions in user information that you have supplied to us; (C) to request that your use information not be used to contact you; (D) to request that your user information be removed from any solicitation list that we use; (E) to request that your user information be deleted from our contacts; (F) to opt out of being solicited by the Websites or third parties; (G) to exercise any of these rights, please contact us at email@example.com or by mail to Robo 3D Inc., 5070 Santa Fe Street, Suite C, San Diego, CA, 92109. We will promptly change, correct, or delete your information.
You may unsubscribe from our marketing communications by clicking on the "unsubscribe" link located on the bottom of our emails or by sending us an email at firstname.lastname@example.org.
SECURITY OF YOUR PERSONAL DATA
Company is committed to protecting the security and assumes no responsibility or liability for damages incurred by unauthorized access to your Personal Data. We use a variety of security technologies and procedures to help protect your Personal Data from unauthorized access, use or disclosure. When sensitive Personal Data (such as credit card information) is collected in our store, it is protected by our third party e-commerce provider.We also require you to enter a password to access your Company Account information. Please do not disclose your Company Account password to unauthorized people. No method of transmission over the Internet, or method of electronic storage, is 100% secure, however.