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FAQ

What is 3d printing?

3D printing is additive manufacturing that takes computer models, and turns them into real, physical things. It takes plastic filament (PLA or ABS), melts it down into a thin layer onto a surface, moves up, and lays another layer on top – kind of like a hot glue gun affect. After layer upon layer, you are left with an an object that is very durable and long lasting.

What makes Robo 3D Printers better than the competition?

We pride the R1 as being the best value personal 3D printer in the market. With a competitive price point, automatic leveling, big build volume, and 100 micron print quality, it sets itself apart from the rest. The Robo C2/Robo R2 are full featured smart 3D printers with Wi-Fi all powered by the Robo app, which allows you to print directly from your smartphone to your 3D printer and monitor the progress of a print job. These two machines have tons of great additional features like full color touch screens for starting prints, changing settings, and monitoring your print job. They have easy plug and play features like filament run out detection that tells you if your printer needs more material. They also have automatic leveling, removable print platforms, and allow you to print with all the open source materials in the marketplace.

What is the current lead time for a Robo C2/R2 3D printer?

Currently, we have the Robo C2 and Robo R2 3D printers in stock! Product will be shipped in 1-2 business days.

What is Robo's warranty policy?

The Robo R1 Plus 3D Printer comes with a 6 Month Parts Replacement Warranty. If any of your parts die out in 6 months, we will replace them free of charge. The Robo C2 and Robo R2 3D Printers come with a 1 Year Parts Replacement Warranty.

What is the print volume for all Robo 3D Printers?

Robo R1 +Plus 3D Printer has a print volume of 10″L x 9″W x 8″H, Robo C2 3D Printer has a print volume of 5″L x 5″W x 6″H, Robo R2 3D printer has a print volume of 8″L x 8″W x 10″H

What are the print resolution capabilities of the Robo 3D Printers?

The Robo R1 +Plus 3D Printer can print 100 to 300 micron resolution. This is the same as 3D printing machines in the thousands of dollars. We have printed as low as 50 microns but the print time is significantly longer as print quality increases. The Robo C2 3D Printer can print 50 to 300 micron resolution. The Robo R2 3D Printer can print 50 to 300 micron resolution.

How many extruders does each Robo 3D Printer have?

The Robo R1 3D Printer is a single extrusion 3D printer. You can print support material in our software with the same material you use to print the objects. We have set it within the frameworks of our software to make it an easy breakaway solution. You can also change colors midway during a print by pressing pause in the software, changing the spool and pressing resume (make sure you use the same material). The Robo C2 is also a single extrusion 3D printer. The Robo R2 is a dual capable 3D printer. It comes with a single extrusion head, but soon will have a dual extrusion upgrade available to install.

What kind of plastic filament does this print with? PLA or ABS? Both?

The R1 +Plus/Robo R2 3D Printers print with PLA and ABS plastic as well as over 15+ specialty materials like Carbon Fiber PLA, Wood Infused PLA, Stainless Steel PLA, Nylon, PET, and more! The Robo C2 3D printer prints with all the materials above except ABS due to not having a heated platform

What diameter filament does it use?

All Robo 3D Printers use 1.75mm diameter filament.

Why are the 1kg spools not compatible with the new Robo C2 and Robo R2 3D printers?

They are compatible! You will just need to print out this spool holder that we designed to make them compatible with the new Robo C2 and Robo R2. Here is the link: https://www.thingiverse.com/thing:2375835

What kind of files do I need to begin printing?

.STL or .OBJ files are loaded into the Robo Software where you can begin printing with the click of a button.

What software does Robo use and does it come with the 3D printers?

Yes! All software necessary to operate your Robo 3D printers comes with the machine themselves. The Robo R1 Plus comes with a customized version of Matter Control Software to control and print our objects, Any open source 3d printing software is functional with Robo also, such as Cura and Repetier Host. You can download these programs for free off the internet. The Robo C2/Robo R2 come with a customized version of Cura software, an iOS app called the Robo app (soon to be available on android) and a cloud software version of Octoprint.

What operating system do I need to run Robo desktop printer?

Currently, all Windows XP or higher, and Mac OSX 10.7 and higher operating systems work with all Robo 3D Printers.

How do I estimate shipping to my country?

In order to estimate shipping to your country you must add the product to your cart on the web site. Visit your cart by clicking 'View shopping bag' in the pop-up on the right. There will be a shipping estimator based on zip code and country to the right. It is carrier calculated shipping based on location so you will get a better idea of cost. Please keep in mind that DUTIES AND TAXES will NOT be included in the shipping amount. You are responsible for your own duties and taxes according to your countries customs codes.